When you log in to an existing account on or after July 14th, 2019, you may be met with a warning despite having entered correct credentials.
Don't worry, this is expected and normal. There is no problem nor has there been any security breach; rather, a major upgrade was implemented to further enhance Blazemeter by adding support for two-factor authentication. This upgrade requires resetting many user account passwords.
Blazemeter now supports two-factor authentication. Click here for more details!
Note: If you have already reset your password but logging in has taken you back to this screen, then it may mean you have incorrectly entered your login. If so, either try logging in again with the correct login or reset your password again.
Who is Affected?
All users who log in to the public cloud (https://a.blazemeter.com) and whose organizations do not use SSO integration will be affected and required to reset their passwords.
Users with SSO logins are not affected.
To login with SSO, click the "Using SAML? click here" link which will redirect you to a dedicated SSO login screen.
Now just enter your email address, press on the "SIGN IN" button and you are in!
What Should I Do?
Simply click the "click here" to reset your password, then log back in normally. That's it!
Note that while doing so, you'll be presented with the option to add two-factor authentication to your account for an additional level of security.
Was There a Security Problem?
Nope! There have been no problems or breaches of any kind. We simply implemented support for two-factor authentication and doing so required user login resets. Your existing data, including your old login, remains safe.
Nice job addressing security breach. Normally wen I see this type of message, reset your password because we've changed something, I absolutely translate it as "we were breached and the marketing and legal departments won't let us say that".
Also, inquiring minds want to know, why have I logged in every day since July 14th and I am only seeing this on July 30th.
Hi Shawn! Thanks so much for your comment -- That's exactly what we were thinking, so we wanted to make sure not to spook anyone since all we're doing is further improving what's already working.
The reason you likely didn't see this take affect until now was because we had been rolling out upgrades over a couple of weeks. Yesterday (June 31st) we rolled out "the big one" which introduced a bunch of new features, and so some users wouldn't see the reset event happen until then.
We hope you're pleased with the new stuff! If you need anything at all, don't hesitate to reach out to email@example.com.