If your radar agent is unable to communicate with BlazeMeter/Runscope, here are a couple of steps you can take to solve this issue:
- Make sure that you are running the latest version of the agent. You can check your agent version by running it with the
--version
flag. You can download the latest version here. - Run a
ping
andcurl
request on the same machine that the agent is running on, and check that you receive a valid response.
For example:-
ping -c 5 api.runscope.com
-
curl https://api.runscope.com
-
- Run the agent with the
--verbose
flag to get a more detailed output, and check for any error messages. - Check your server's proxy settings to see if it's not blocking any requests to
api.runscope.com
. For more information on using the agent with a proxy, check the HTTP/HTTPS Proxy Setup article. - If the server is successfully communicating with Runscope, and you have checked your proxy settings, check that your API test's environment is not misconfigured to use a disconnected remote agent with the same name.
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