Canceling a Subscription

In order to cancel your subscription, you must first login to BlazeMeter and follow the next steps, 

1. Click on the 'Settings' drop down menu at the top right corner of the screen. Select 'Settings'.Screen_Shot_2017-08-10_at_2.19.28_PM.png

2. Next, enter the 'Billing' section under the "Account" options 

3. In this section, click on "Cancel Subscription" at the top right corner of the screen.

The Remainder of the plan

After canceling your subscription, you'll still be able to use your plan until the end of your current billing cycle. For example: if you're billed on the 20th of every month and you cancel on March 10th, you can still use your plan until March 20th.

IMPORTANT: Cancelling your subscription will void any unused test credits at the end of the subscription term.

Once your account is canceled and after the billing period has ended (e.g. the end of the month), all data and reports will be removed from storage. If you do not want the data to be removed, please contact us at , and inform us not to remove the data - be sure to include your username.

Confirm Cancellation

You can verify that your plan has been canceled, Check the 'Payment Method' section in the Billing page.
If there's no message for "NEXT PAYMENT DUE" next to your Credit Card information, this means that you have successfully cancelled your subscription.

Annual Subscription Cancellation Fee

We don't believe in Fees. Please note that if you cancel an annual plan before the end of the contract period, you will NOT need to pay a cancellation fee. You can just cancel and your subscription won't renew.

Have more questions? Submit a request


Please sign in to leave a comment.