Purchasing Additional Credits

As an account owner, you can easily refill your credit balance when your team’s credits are running low. This means that you don't have to stop testing if you run out of credits before the end of the billing cycle.

Applies to Basic Monthly, Basic Annual, and Pro Monthly accounts.

How do I know when it's time to renew?

BlazeMeter automatically triggers alerts if the number of remaining credits goes below 10% of the total number of credits included in your current plan. There are two types of alerts:

  • Email notifications
  • On-screen messages

You can renew your subscription before your colleagues try to run tests with an insufficient number of credits.

Once you refill your credit, any remaining credits in your previous plan are rolled over to your new plan (up to 10%). Any unused credits at the end of the current billing cycle are rolled over automatically to the credit balance of the next billing cycle.

Example: You have a Basic Monthly plan which lets you run up to 15 tests a month. 3 weeks into the billing cycle, you see an on-screen message indicating you are almost out of test credits. This message indicates that you have used up 14 tests out of the 15 tests included in your current plan, and you are only allowed to run one more test. To continue testing, you decide to refill your credit balance.

How do I purchase additional credits?

Perform one of the following actions to upgrade or renew your plan:

  • In an email notification, click Upgrade your plan:

    credit-refill-06.png

  • In an on-screen message, click upgrade your plan:

    credit-refill-07.png

  • In BlazeMeter, renew or upgrade your plan.
    1. Click the cogwheel in the top-right corner of the screen.
      The Settings menu opens.
    2. Under Account, click Billing:

      credit-refill-02.png


      The Subscription page displays:
      credit-refill-04.png
    3. Click Renew to purchase the same plan again or click Upgrade to purchase a better plan.

Result: An additional number of credits (either test credits or VUHs) is added to your account. A pop-up displays with a summary of the number of credits you're buying and how much you'll be charged. When you confirm, the credits are available for immediate use.